Fixing Duplicate tracks on an Aurender Music Server
There are a few reasons duplicate tracks may appear on an Aurender music server. The most obvious reason is the files are themselves duplicates that were copied to the internal storage drive. However, it's also possible an AMM (Aurender Media Manager) scan of the same content on a NAS or USB drive is also causing the duplicate files to appear, since AMM merges the database information from the NAS or USB drive with the Aurender's internal storage database.
There is a built-in tool for Aurender music servers that allows the user to download the list of tracks for the library to a .CSV file that can then be opened and reviewed to locate the file path(s) for the duplicate tracks. The user can then either delete the files from the internal storage if they are located there, or determine if a new AMM scan is required that excludes the duplicate files.
Download the List of Tracks as a .CSV File
To download the list of tracks from the Aurender, first find the IP address of the Aurender. This can be done by looking at the top of the iPad screen when Conductor is open, as shown below (1).
Next, open a web browser on a Mac or PC that is connected to the same local area network as the Aurender, and enter the Aurender's IP address into the browser bar as shown below. (2)
Click the link displayed at the bottom of the page to download the track list as a .CSV file (opens with Excel or other similar spreadsheet programs). (3)
Once the track list file is opened, you will see a list of tracks which you can navigate through. The folder path details for each file are listed to the right of each file name (4), so any duplicates can be easily identified and removed by navigating to the containing folder and deleting them. For information on deleting files, please see the links below.